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Faculty Services

Library Services and Resources for Faculty


RefWorks is a web-based research management, writing and collaboration tool. It is designed to help researchers easily gather, manage, store and share all types of information, as well as generate citations and bibliographies. Refworks is available to all students and faculty.


What is EndNote?

Zayed University supports the use of ENDNOTE, which can create a personalized database of references. It is a complex and powerful software recommended for faculty undertaking extensive study or research. References can be typed in, imported from databases or catalogs, or converted from Word documents. Bibliographies can then be created from an EndNote 'library' to suit any thesis, research paper or assignment in any citation style you require.

For more detailed information about EndNote software, check the following page from the EndNote web site:

Obtaining and installing EndNote:

Log a request at the ZU CSD Service Desk ( to find out how to download a copy of the EndNote X1 software. You may either be upgrading from the currently supported EndNote 9, or require a new installation.

Check the 'Tips for installation and conflict problems' linked here if you have any problems installing EndNote X1. EndNote X1 is now compatible with MS Word 2007, and with Adobe Contribute, or Flashpaper.

System Requirements for EndNote:

< Zayed University is supporting both Windows and Mac platforms when using this software. For any other technical information or support, contact the ZU CSD Service Desk (


Zotero is an easy-to-use yet powerful research tool that helps you gather, organize, and analyze sources (citations, full texts, web pages, images, and other objects), and lets you share the results of your research in a variety of ways. An extension to the popular open-source web browser Firefox, Zotero includes the best parts of older reference manager software (like EndNote) — the ability to store author, title, and publication fields and to export that information as formatted references—and the best parts of modern software and web applications (like iTunes and, such as the ability to interact, tag, and search in advanced ways.


The library will offer research workshops to all faculty and staff, in association with the Office of Research, on request. Possible workshops include using RefWorks, or Zotero, and searching databases and the internet effectively, introduction to subject specific resources, and using our other research resources effectively (including the ability to set up alerts for yourself from many of our online resources). A new program is available every semester and advertised via Inside ZU.