While helping employees gain new skills and knowledge, workplace training also allows organizations to develop new and better processes to increase productivity. This insightful and instructive program is hosted by David Kay, owner of a successful training business with over 20 years of experience in workplace training worldwide. Viewers follow a trainer and manager as they create, organize, facilitate, and review a training plan. Full of simple tips and useful ideas, the video will give facilitators the knowledge and skills they need to deliver high-quality, relevant training services. Viewable/printable educational materials are available online.