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Zayed University Libraries Fall 2020

Guidelines for Fall 2020 Library Operations

Welcome back to the Library, a guide for Fall 2020 Library services

Dear Zayed University community, and visitors of the ZU libraries:

As Zayed University resumes some of the campus activities under the guidance of the UAE government for Fall 2020, libraries on both campuses have developed the guidelines below to continue to provide services, as well as access to resources and space for our users.

This is a broad outline of our plan for the Fall 2020 library operations. As the situation continues to develop and we receive guidance from the government, and the university administration, we will modify and adjust the plan as needed.

While library facilities and services might look different in the fall of 2020, the entire Library and Learning Commons team is fully committed to supporting the teaching, learning, and research activities at the university and beyond. We look forward to working with you and continuing to serve your needs.  

Lilian Li

Director, Library and Learning Commons

Library Hours and Services

Hours and Services:

In-person service hours:

Both libraries are open for in-person visits during our operation hours

9:00 am-3:00 pm Sunday to Thursday.  Both Abu Dhabi and Dubai Library

Online service hours:

Reference Services for general inquiries and research support are fully online.

8:00am-5:00pm Sunday – Thursday

12:00p.m. -5:00p.m. Saturday

via Online Chat

and Online Appointment system --

Library Spaces


We have implemented physical distancing and sanitizing measures to ensure the health and safety of our users.

  • Libraries are limited to students who need to use the library resources.
  • Students are not advised to sit and study in the libraries.
  • Masks need to be worn at all time in the libraries.
  • Seating capacity has been reduced to ensure proper distancing.
  • Group study rooms are closed until further notice.
  • Library computers are not accessible to minimize surfaces that require cleaning. Please bring your laptop and any other technology that you plan to use.
  • Printing and scanning are accessible. Please adhere to proper hygiene practice before and after the use.

Library Collections


Print collections

  • Browsing print collections is not allowed to avoid cross contamination.
  • To facilitate access to print collections, users can make a request and our staff members will retrieve the material for you to pick up in the library.
  • Alternatively, we offer scanning services where a chapter or portion of the materials can be scanned and emailed to you
  • All circulating print collections will be quarantined for 7 days before returning to shelves.
  • Checked out materials can be returned to the drop boxes located by AUH Male Gate 8, AUH Female Gate 9, and DXB (Administration entrance), or inside of the libraries during our operation hours.

Electronic resources: all electronic resources can be accessed online either on-campus or off-campus

Information Literacy Instruction

Information Literacy Instruction

All information literacy instruction is conducted online via the university online instruction platform.

Our liaison librarians can join classes or host an Information Literacy session. They can also create an online Research Guide to support course assignments and student learning. Please get in touch with our liaison librarians for support.

Inter-Library Loan

Interlibrary Loan Services, for obtaining access to resources not held by ZU libraries

  • E-contents (book chapters, journal articles) are delivered via email;
  • Physical book delivery from lending library is dependent on access and availability.
  • Interlibrary Loan Request form:

External Users

External Users (alumni, community borrowers, and research affiliates)

  • To visit the libraries in person, please make an appointment in advance.