The Universal Password log in screen does not work from off-campus, and it may not work from some lap tops and work stations on campus.
Go to the Universal Password login screen. (It might work better if you try accessing it via the Mozilla browser instead of using Internet Explorer)
Enter your regular desktop/laptop ZU ID and password, then you will be given instructions to create a Universal Password. You will use this new password from now on to login to your PC/laptop/Mac, Blackboard, and the ZU Extranet.
EMBA, MHCA, MEL, CBEX and Smart Square users will use their Blackboard username and password for their initial network log in.