College of Technological Innovation

Introduces readers to various career options within a given field and explores what the jobs entail, educational requirements, salary ranges, required skills, employment prospects, and more.

Change management is about the control of all changes that have an effect on the IT services and hence, the business of an organisation. This practical book describes the change manager role in depth including purpose, typical responsibilities and required skills. Change management methods, techniques, useful tools and relevant standards and frameworks are also covered, and career progression opportunities are discussed.

This book provides a basic rundown of industry sectors, roles, and places to search for job opportunities within the US cybersecurity industry. Within this book is vital information for anyone trying to get into the industry - basic knowledge for those looking to start training for a career, tips on networking and resume-building in a fast-evolving and nontraditional sector, and advice on how to get your foot in the door and become recognized in your field. Figure out the best certifications to pursue and what qualifications will get you your ideal career

Problem management is about finding permanent solutions to technical problems and recurring incidents in a business's IT infrastructure. This book describes the problem manager role in depth, including purpose, required skills and career progression. It covers relevant tools, standards and frameworks. Based on the author's extensive experience and on industry best practice, it is essential reading for those new to the role or interested in developing a better understanding of what it entails.

This book gives practical career guidance to those interested in the security architect role. It covers areas such as required skills, responsibilities, dependencies and career progression as well as relevant tools, standards and frameworks.

The role of a service desk manager is to provide the single point of contact between an IT organisation and its users. A major part of this role is to ensure that incidents are dealt with effectively and normal service is restored as quickly as possible. Responsibilities include developing, implementing, monitoring and improving processes and procedures and this essential guide covers areas such as purpose, required skills and career progression, as well as tools, standards and frameworks.

This book goes in-depth to explain what it takes to get into and succeed in a UX career, be it as a designer, information architect, strategist, user researcher, or in a variety of other UX career specialities.